FAQ

  • Through our easy online booking site http://eyecandyhi.square.site/

  • Your appointment is important to us and we kindly ask you to arrive at all your appointments on time. We allow a 10 minute grace period, if you arrive after the grace period your appointment will be considered MISSED. If you are a new client, please arrive 5 minutes early to fill our form out.

  • We combine organic sugaring wax with the highest quality, natural, elastic hard wax along with speed wax technique and soft wax in disposable cartridges for large areas.

  • Hybrid sugaring is a unique and innovative hair removal provided ONLY at EYE CANDY beauty salon. We combined two different methods, traditional sugaring and elastic natural hard wax technique for the most painless experience. We created HYBRID SUGARING WAXING with 10 years of experience to serve you with THE BEST RESULTS.

  • You may still come to your appointment, but make sure to wear a FRESH tampon or menstrual cup. If you prefer not to come to your appointment, you may reschedule the appointment up to 24 hours before the scheduled service. If cancelled within 24 hours, you are responsible for the cancellation fee.

  • Make sure your hair is enough long (at least ½ inch) After shaving AT LEAST 10-14 days DO NOT use any oil, lotion, or oily shower gel/scrub 48 hours before your appointment Read all the information and check our location video to make sure you find us

  • DO NOT exercise, sauna, beach, hot tub for 24 hours DO use after care as advised by your technician and keep the area as cool and dry as possible here in Hawaii

  • We have a limited waiting area, therefore we kindly ask to leave guests at home or ask them to wait in the car. Mahalo for understanding!

  • We absolutely love children, but unfortunately we DO NOT allow them in the salon for safety and insurance purposes. If you do bring your little one, we are not able to provide you a service and must charge the cancellation fee.

  • Must be 18 years old or over to wax. If younger, there must have a parent or guardian present.

  • Daily exfoliation is recommended to prevent ingrowns. You can use gloves or facial scrubs to exfoliate the skin 48 hours after waxing.

  • Try to avoid going to the gym post-wax for 48 hours; perspiration can irritate your skin. Minimalize activity, Sweating can carry bacteria into the pores and can irritate the skin after waxing. Keep the area as DRY and COOL as possible for the fastes healing.

  • Taking antibiotics or topical acne medicines (including Accutane, Differin, Retin A, prednisone or corticosteroids) may make skin more sensitive and susceptible to some skin lifting, so we do not recommend getting wax while taking those medications. You must inform your technician if you take any of these medications.

  • For the best results, we recommend a long-term commitment to waxing. The best candidates are those who have been seeking a hair removal solution and are ready to invest time and effort into a monthly appointment. For the smoothest skin, we recommend sugaring every 4 weeks.

  • Every 3-5 weeks, up to individuals' hair and skin type needs.

  • Yes, we do have parking behind the building which is accessible from Keeaumoku or King street. Our parking is free until 5 pm. After 5pm is 1$ per hour. The ticket machine is at the Keeaumoku entrance. Parking is busiest between 11-3pm. If you wish to park there, please make sure to arrive 10 min early to find parking and arrive in time to your appointment. Other options are street parking or other paid parking lots next door.

  • Use google maps and check out or video»

  • It is safe to wax during pregnancy, although it can be more sensitive for some women. We wax women up until 38 weeks of pregnancy. We highly recommend for those who do decide to wax while pregnant to come regularly prior to your due date.

  • Make sure to read all the information prior, practice before and after care, and pop an ibuprofen if you wish. Take deep breaths, and we can assure you, it is not as bad as you think. We will comfort you and provide a very quick and relatively painless experience.

  • Depends on your pain tolerance, skin, and hair type. The first time is more uncomfortable, if you keep up with regular appointments (every 4 weeks) each time will be easier than the last.

  • Eyebrow tinting is best for clients who have significant eyebrow hair but is too light (blonde) or grey. We color the eyebrow hair with an eyebrow hair dye, and the tinting stays until the hair falls (about 1 month). New growth hairs will be your natural hair color.

    Tinting still looks amazing for individuals who already have dark eyebrows because staining the skin as well, which provides a fuller look. Unfortunately, tinting on the skin only lasts for 1-10 days depending on the skin type.

  • No, please do not trim your hair. If trimming is necessary, your esthetician will take care of it.

  • DO NOT PICK, SCRATCH or SQUEEZE. Avoid touching, especially with dirty hands. Gentle exfoliate. If painful, inflamed, or red DO NOT EXFOLIATE. Use our ingrown hair serum as a spot treatment daily. Your technician will take care of your ingrown hairs at your next appointment and recommend personalized care routine for your skin and hair type.

  • If you are unable to find an answer on our website, please text questions to (808)498-3248.